Technical Requirements for CASH+ Hansen Call Recording

You will find the technical requirements to be simple and easily achievable. If you have questions or ideas on what might work better for you please call and we can answer any questions and confirm compatibility personally for your environment.

oN-PREMISE

CASH+ Hansen Call ReCORDING REQUIREs A DEDICATED WINDOWS COMPUTER

  * Telephone System must be capable of providing SMDR/CDR (Serial*, IP, API etc..)

  *1 NIC card required for remote assistance and client/server functionality

To see detailed outline of hardware specs for Virtual Environment, Analog, SIP and more click the for the full PDF of the Hardware specifcations HERE

HOSTED

Hosted Solution Outline

CASH+ Hansen Hosted Call Recording doesn’t require an on-site PC. But specific hardware and some setup are needed. The hardware depends on the line types being recorded. Analog Lines, SIP Trunks or a PRI are available.

With purchase Hansen Software provides the appropriate call recording hardware device, power cable, a network cable and a splitter (for PRI).  The Call Recording hardware will need to be tapped into the lines and plugged into the network (instructions for tapping available).

Give us a call and we can determine which setup applies to you!

For more detailed information view the PDF HERE

 

DOWNLOAD HARDWARE SPECS

Below are detailed PDF's of our hardware specs.