Intuitive & Easy
CASH+ is easy to use, saving you time and energy. Automated reporting ensures you’re getting what you need without doing a thing. Try the demo to see for yourself.
Support for People
Our staff aims to customize support to you as an individual, saving you time and frustration. Check out our reviews.
I always recommend Hansen to my clients. Their SMA is totally worth it and they give the best customer service!
The people at Hansen Software are awesome to deal with, any time I have to contact them regarding anything I have had a great response & help from them. I would strongly recommend them to a company looking for this type of business.
Their support and training is fantastic. I was having issues installing and the tech on the phone dialed in and walked me through the whole process. They then followed up with training a couple of days later. I know I can contact them any time I need help and they'll be there.
CASH+ HANSEN CALL REPORTS
CASH+ Hansen Call Reports is available as an on-premise or hosted solution. Both options include every feature available and our unlimited personalized training. Together we will identify and setup the right tools for your business.
See call volumes, details and trends of new employees, call center staff, order takers, booking agents and much more.
Are your customers going to voicemail too often, or do they have to repeatedly call in? What's the average length of time to resolve a customer call?
Track costs for cost recovery by room, resident, tenant, account code, dept or station.
Traffic & Line Usage
When are you busiest? Do you have staff coverage during those times? Do you pay for too many lines, or not enough lines?
CASH+ HANSEN CALL RECORDING
Whether you choose to implement CASH+ Hansen Call Recording on-premise or as a hosted solution you will receive our full feature set. Including our unlimited personalized training where we will learn your needs and together select and setup the best tools to meet them.
Dispute resolution, risk management and verification of conversations are required in some industries. Meet compliance by implementing CASH+ Hansen Call Recording.
Determine productivity levels, analyze sales script execution to help improve agent performance, verify orders and resolve disputes.
Monitor call quality, professionalism and script execution. Provide feedback for training and development of staff.
Review disputes, resolutions, order confirmation, appointment bookings with CASH+ Hansen Call Recording.