Why Our Call Accounting?


Our Hansen CASH+ Call Reports is available as an on premise or hosted solution. Both options include every feature available and our 1 year of unlimited personalized training and support. Together we will identify and setup the right tools and reports specific for your business needs. Not to mention the support we offer is truly incredible. Product pricing is simply calculated by the number of extensions / stations on the phone system. This makes the pricing affordable for small to large busineses. 



  • Productivity

    See call volumes, details and trends of new employees, call center staff, order takers, booking agents and much more.

  • Track Costs

    Track costs for cost recovery by room, resident, tenant, account code, dept or station.

  • Customer Care

    Are your customers going to voicemail too often? What’s the average length to resolve a customer call? How many repeated call backs from the same customer? How often are calls missed and what hours are the busiest on which days?

  • Traffic & Line Usage

    When are you busiest? Do you have staff coverage during those times? Do you pay for too many lines, or not enough lines?


  • 911 Call Alert
  • Phone Number Alert
  • Data Collection Alert
  • Unlimited Client Copies
  • Automated Scheduled Reports
  • Updating Dashboard
  • Flexible Criteria
  • Reports in PDF, Excel, Word, Text & HTML
  • Run, Email or Save Reports
  • 1 Year of Unlimited Support & Training

Read About Our "People First" Support Philosophy

Having unlimited access to our training and support team for 1 year allows our customers to team up with us. Through that partnership we can gain a strong understanding of how best to support you and help better set you up for long term sucess.Together we will explore all the tools the software has to offer and guide you towards uncovering the exact tools you need. If we can provide you with a strong understanding of the software and all it's tool and how their meet yoru needs we believe you will find ongoing value in our products. That is why we include online installation assistance, unlimited training and 1 year of ongoing support or training with every purchase. 

What's Included?

  • Remote Installation Assistance
  • Unlimited New User Training
  • Unlimited Refresher Training
  • 1 Year of Unlimited Technical Support
  • 24/7 Support for Technical Emergencies
  • Semi Annual Software Updates*

*The CASH+ Hansen Call Reports upgrades that we send you not only update the software, but repair any potential problems. This is a critical process that ensures the software runs at a high level of speed and efficiency. Without these updates the software may eventually become obsolete and unusable. This support and maintenance package ensures that your software is always current and reliable to protect your investment. Upgrades can be delivered as a downloadable link via email or as a CD. You're choice.