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Connect Your Call Data to the Systems You Already Use

Bridge call reporting, recordings, and transcription directly into your CRM.

Your phone system generates valuable data. Your CRM, DMS, and business platforms manage your operations. Hansen Integrations connects the two — bridging call reporting, call recordings, and transcription directly into the tools your team already works in. No swivel-chair workflows. No disconnected data. No duplicate entry.

Current Car Dealership Integrations

We currently integrate with leading CRM and DMS platforms used across automotive, property management, and high-volume business environments.

VinSolutions CRM
Full call data & recording integration
DealerSocket CRM
Full call data & recording integration
PBS Systems CRM / DMS
Full call data & recording integration
CDK – Fortellis
In Development

More integrations are actively being developed. Contact us about your specific platform.

What Integration Actually Means

This isn't a simple export file. We build real, live connections between your phone system data and your business tools.

Attach call activity to customer records
Every call logged against the right contact, automatically
Link recordings directly to CRM profiles
Listen to any call right from the customer record
Sync inbound and outbound call data
Complete two-way call visibility in your CRM
Push structured call metrics into reporting
KPIs and analytics available directly in your platform

When your call data lives inside your CRM, visibility increases — and missed opportunities decrease.

Built for Businesses & High-Volume Environments

For automotive dealerships and high-call-volume businesses, integration changes how performance is tracked. Calls stop being isolated events — they become part of the customer lifecycle.

See sales calls tied to real customers
Monitor missed opportunities
Validate follow-up activity
Improve accountability
Support compliance documentation
Raise service and sales closing skill development

Custom Integrations Available

Have a system we don't currently list? If your platform offers an API, we can likely integrate with it. We routinely work with:

REST APIs
Standard web service integration
Secure Token Authentication
OAuth and API key support
Webhooks
Real-time event-driven data push
Structured Data Feeds
Batch and scheduled data sync

How It Works

1
Review your CRM/DMS capabilities
We assess what your platform can receive and how.
2
Evaluate available APIs or data endpoints
We identify the best technical path for integration.
3
Map call data to your system structure
Your fields, your workflow — we match it.
4
Implement and test integration
Full QA before we go live.
5
Deploy and monitor
Ongoing oversight to ensure reliable data flow.

No guesswork. Structured integration.

Designed to Work With

Hansen Call Reporting
Hansen Call Recording
Hansen Transcription

All integrations maintain encrypted data handling, secure authentication, and controlled access permissions. Your data stays protected.

Ready to See What Your Phone System Is Really Telling You?

Call data should not be confusing. Support should not be hard to reach. Hansen makes it simple.