Monitoring & Call Productivity Analysis
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Business owners and managers within many industries and sectors find it necessary to monitor productivity in the workplace. The telephone and its use are resources that go unchecked far too often, and unnecessary costs are incurred without the business owner even realizing it. For example, unrestricted use of company time and resources by employees making and receiving personal calls reduces productivity. Employee activity that is properly managed and monitored can help management teams increase employee productivity by minimizing non-work related conversation time. Hansen Software offers a unique and effective phone system software known as CASH+ Call Accounting. The software is easy to use and automatically logs all telephone transactions including incoming, outgoing, local and long distance calls. Call costs are calculated in seconds and if applicable, surcharges are added. Over 100 reports are available using numerous search functions to easily track down specific call details. For more information on CASH+ contact us today. Here are just a few sample reports: |
