Misuse & Abuse
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CASH+ predict peak periods during the day to allow for staffing adjustments and monitor telephone misuse and abuse eliminating "friends and family" calls. Stop 411 & 555-1212 Abuse CASH+ Reports can easily identify "too lazy to look it up" syndrome. These calls generally cost the company $1.00 per call. Reduce "Friends & Family" Abuse CASH+ Reports will identify which employees are spending excessive company time calling friends and family. Although, at times, no long distance costs are involved, hours can be wasted in employee productivity time. Here are just a few sample reports: |
