Hansen Software Corporation, a leading call accounting software manufacturer is excited to announce their CASH+ Coster, used to process raw SMDR data, is now available as a service for many telephone systems with new ones being added every week!

What is a Service?
A service is a method to run a program independently of human inputs. Users aren’t required to turn Services on; they start the moment the computer is powered up. Users can’t turn services off.

A Service allows a computer program to run without requiring a user to turn it on, and it cannot be shut off. It simply runs invisible to the user and processes  the data so long as the computer is turned on. The computer doesn’t even have to be logged on! This new feature makes CASH+ a leader in the Call Management industry.

Furthermore, Services have an added security benefit. If you have the collection and processing service running on a server machine you don’t need to log the server in. This provides an added layer of security for network administrators.

Existing and new users can take advantage of this exciting new feature at any time. Existing clients with a support package can contact Hansen Software at 1.877.795.2274 for an upgrade or wait until your next scheduled upgrade. New users will receive this benefit automatically when they are installed.

General Feedback, Hotel Call Accounting, News Releases, Specs & Technical Discussions

Hansen Software’s CASH+ Call Accounting has completed IP interface certification process with micros/Fidelio.  We are very pleased to work with micros/Fidelio in order to provide hospitality customers with a much needed solution. We now can connect our call tracking software and their PM software Opera and Opera Express via IP. We still support RS-232 for those clients currently using CASH+ and Opera. All new installations will use the IP interface.  No more cables or comports required. Yeah!

General Feedback, Hotel Call Accounting, News Releases, Specs & Technical Discussions

CASH+ is an Avaya DevConnect Partner! Nortel resellers can sell CASH+ with confidence.

CASH+ Call Accounting is compatible on all Nortel products and Avaya products!

With the change in hands of the Nortel Channel to the Avaya brand many CASH+ Call Accounting resellers are left wondering if our program is compatible with the Avaya suite of phone systems. 

CASH+ Call Accounting has been an Avaya DevConnect Partner for some time and has certification of compatibility on two of Avaya’s main phone systems. With the new changes between Nortel & Avaya, many of you may be starting to look at selling the Avaya suite of products. You have currently been selling or have sold in the past, the CASH+ Call Accounting software for you Nortel Systems.

 For the Avaya Systems you can also consider the CASH+ software as it is also certified by Avaya through the DevConnect program. Attached you will find a  link to the Avaya website which shows that CASH+ has in fact gone through the DevConnect certification process.

 Craig Hansen President of Hansen Software Corp. states “We believe the benefit of Avaya compliance to business customers will help them incorporate new technology easily and cost-effectively. This uncovers new possibilities for getting more out of their communications infrastructure. These innovations are realized by having open, standards-based platforms.”

One of the companies benefiting from the interoperability of Hansen Software and Avaya solutions is Shannex Health Care. Its services include community home care, independent and assisted living and licensed long-term care in locations throughout the Maritimes. Shannex has eight locations with approximately 700 extensions and continues to bring on new locations with CASH+ Call Accounting.

CASH+ Call Accounting Software integrated with Avaya Communications Manager provides Shannex with detailed reports that help them bill their residents and monitor call activity.

“At Shannex, we are committed to providing service excellence and respecting clients as individuals. We believe our caring and capable employees continue to be the foundation of our organization. We have been using CASH+ for the last eight years to facilitate the billing of long distance calls to our residents and for call logging. We have been very happy with the service we receive from Hansen Software as they are friendly, knowledgeable and a leader in their field, “said Theresa Strickland, Network Administrator, IT Department, Shannex Health Care.”

Hansen Software Corp. is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.  

As a Gold/Platinum member of the program, Hansen Software Corp. is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J.  There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant.  Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.   

“By offering compliance testing to the many innovative companies like Hansen Software Corp. who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya.  “They are able to use Unified Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.”

 http://www.avaya.com/gcm/master-usa/en-us/corporate/pressroom/pressreleases/2008/pr-080325a.htm   

 Hansen Software leading the industry is releasing CASH+ Call Accounting with Service for IP capabilities on February 16^th, 2009. Existing and new users can take advantage of this exciting new feature at that time. Existing clients with a support package can contact Hansen Software for an upgrade or wait until your next scheduled upgrade. New users will receive this benefit automatically when they are installed.

About Hansen Software Corporation
For over 15 years Hansen Software Corporation’s (HSC) success has been built on a simple company philosophy of excellent products, quality service and unparalleled technical support. CASH+ Call Accounting products reflect this commitment. At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers. HSC is committed to ongoing research and development. This combined with our willingness to listen to our customers has propelled us to provide state-of-the-art products and solutions that meet all their call accounting needs.

Alyssa Hansen-Regier, Media Relations
Hansen Software
877-795-2274
alyssa@hansensoftware.com

News Releases

Posted: March 4, 2009

Kelowna, British Columbia Canada — Hansen Software Corporation, a leading call accounting manufacturer today announced that its CASH+ Call Accounting software is compliant with key Avaya Communications Manager solutions from Avaya, a leading global provider of business communications applications, systems and services. 

CASH+ Call Accounting software helps businesses recover or create revenue. The application now is compliance-tested by Avaya for compatibility with Avaya Communications Manager.

Craig Hansen President of Hansen Software Corp. states “We believe the benefit of Avaya compliance to business customers will help them incorporate new technology easily and cost-effectively. This uncovers new possibilities for getting more out of their communications infrastructure. These innovations are realized by having open, standards-based platforms.”

One of the companies benefiting from the interoperability of Hansen Software and Avaya solutions is Shannex Health Care. Its services include community home care, independent and assisted living and licensed long-term care in locations throughout the Maritimes. Shannex has eight locations with approximately 700 extensions and continues to bring on new locations with CASH+ Call Accounting.

CASH+ Call Accounting Software integrated with Avaya Communications Manager provides Shannex with detailed reports that help them bill their residents and monitor call activity.

“At Shannex, we are committed to providing service excellence and respecting clients as individuals. We believe our caring and capable employees continue to be the foundation of our organization. We have been using CASH+ for the last eight years to facilitate the billing of long distance calls to our residents and for call logging. We have been very happy with the service we receive from Hansen Software as they are friendly, knowledgeable and a leader in their field, “said Theresa Strickland, Network Administrator, IT Department, Shannex Health Care.”

Hansen Software Corp. is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.  

As a Gold/Platinum member of the program, Hansen Software Corp. is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J.  There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant.  Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.  

“By offering compliance testing to the many innovative companies like Hansen Software Corp. who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya.  “They are able to use Unified Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.”

About Avaya

Avaya is a global leader in enterprise communications systems.  The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world.  Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.  For more information please visit www.avaya.com.  For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.

About Hansen Software Corporation

For over 15 years Hansen Software Corporation’s (HSC) success has been built on a simple company philosophy of excellent products, quality service and unparalleled technical support. CASH+ Call Accounting products reflect this commitment.

At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers. HSC is committed to ongoing research and development. This combined with our willingness to listen to our customers has propelled us to provide state-of-the-art products and solutions that meet all their call accounting needs.

Alyssa Hansen-Regier, Media Relations
Hansen Software
877-795-2274
alyssa@hansensoftware.com

News Releases

Posted: 7-Jan-2009

KELOWNA, British Columbia Canada – Hansen Software Corporation, a leading call accounting software manufacturer is excited to announce their CASH Log data collector is being released as a service February 16^th 2009!

What is a Service?
A service is a method to run a program independently of human inputs. Users aren’t required to turn Services on; they start the moment the computer is powered up. Users can’t turn services off.

Collecting call data from your phone switch is the most important aspect of Call Accounting. Without the data no reports can be generated. When the data collecting program is turned off accidently or the computer is logged off, you lose your data for the time that it’s down. Sometimes this can be hours other times days. Maintaining your collection system is vital. A Service allows a computer program to run without requiring a user to turn it on, and it cannot be shut off. It simply runs invisible to the user and collects the data so long as the computer is turned on. The computer doesn’t even have to be logged on! This new feature makes CASH a leader in the Call Accounting industry.

Furthermore, Services have an added security benefit. If you have the collection service running on a server machine you don’t need to log the server in. This provides an added layer of security for network administrators.

Hansen Software leading the industry is releasing CASH+ Call Accounting with Service for IP capabilities on February 16^th, 2009. Existing and new users can take advantage of this exciting new feature at that time. Existing clients with a support package can contact Hansen Software for an upgrade or wait until your next scheduled upgrade. New users will receive this benefit automatically when they are installed.

About Hansen Software Corporation
For over 15 years Hansen Software Corporation’s (HSC) success has been built on a simple company philosophy of excellent products, quality service and unparalleled technical support. CASH+ Call Accounting products reflect this commitment. At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers. HSC is committed to ongoing research and development. This combined with our willingness to listen to our customers has propelled us to provide state-of-the-art products and solutions that meet all their call accounting needs.

Alyssa Hansen-Regier, Media Relations
Hansen Software
877-795-2274
alyssa@hansensoftware.com

News Releases

CASH+ Call Accounting is available for purchase through our dealer channel or directly from Hansen Software.

KELOWNA, British Columbia Canada – Hansen Software Corporation, a leading call accounting software manufacturer is excited to announce their CASH+ Call Accounting now interfaces to Cisco’s UC500 phone switch. Hansen Software will soon undergo development to interface with the remaining Cisco PBX product line.

Doing extensive testing and development with a Hansen Software end user we were able to successfully collect data from the Cisco UC500 PBX and filter that data into the CASH+ Call Accounting software package. We are pleased to announce that we are ready to roll out CASH+ for any Cisco UC500 users.

Testing and development has already been scheduled for several more PBXs that Cisco carries. We are very confident and excited that we will be able those clients interoperability with CASH+ in the near future.

About Hansen Software Corporation
For over 15 years Hansen Software Corporation’s (HSC) success has been built on a simple company philosophy of excellent products, quality service and unparalleled technical support. CASH+ Call Accounting products reflect this commitment. At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers. HSC is committed to ongoing research and development. This combined with our willingness to listen to our customers has propelled us to provide state-of-the-art products and solutions that meet all their call accounting needs.

Alyssa Hansen-Regier, Media Relations
Hansen Software
877-795-2274
alyssa@hansensoftware.com

News Releases

Posted: 1-Dec-2008

KELOWNA, British Columbia Canada – Hansen Software Corporation, a leading call accounting software manufacturer is exciting to be coming into its third year as a Mitel CommSource vendor!

What is CommSource?
CommSource is where the Mitel and Inter-Tel partners purchase all their peripheral products, solutions and services. In order to be listed in their internal products price list you must be a preferred vendor and your products must undergo extensive testing by the manufacturer to become a preferred vendor. The partners are then provided very competitive pricing by purchasing through CommSource.

Hansen Software Corp has both the full CASH+ Call Accounting and the CASH+ Lite for hotels available through CommSource for purchase. Their clients still receive the same fantastic customer care & service as anyone else direct from Hansen Software.  In addition the pricing is very competitive for the Partners if they purchase through CommSource so they can pass on further savings to their clients.

Hansen Software support the CommSource partner by offering sales assistance from the beginning to the end. Brochures, information booklets by industry are available complimentary either in hard copy of PDF. In addition we will do one on one online Webinar’s with their clients to directly present the CASH+ Call Accounting software to them and make sure it is the best solution for them. The partners no longer have be concerned that they don’t know every little detail and feature of the CASH+ product because the sales team and Hansen Software will do the sales presentation for them and offer follow up calls. Once the software has been purchased, HSC will remotely install the software, train the client on the software, and setup & train their clients and follow up throughout the year to offer assistance. The CASH+ clients will have unlimited direct support to Hansen Software for a year.  Or as common with Mitel partners, they will sell 5 years of support up front!

Since Hansen Software Corp has achieved its position as a Vendor we have made many relationships with quality companies. The high calibre of people and companies that sell Mitel or Inter-Tel products that we have had the opportunity to work with has been a very refreshing and encouraging experience! We are very happy to be an endorsed vendor with this organization and look forward to many more years growing this relationship even further. We look forward to the next Convention in Arizona this summer!

http://www.mitel.com/DocController?documentId=26192&c=26189&sc=-1

About Hansen Software Corporation
For over 15 years Hansen Software Corporation’s (HSC) success has been built on a simple company philosophy of excellent products, quality service and unparalleled technical support. CASH+ Call Accounting products reflect this commitment. At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers. HSC is committed to ongoing research and development. This combined with our willingness to listen to our customers has propelled us to provide state-of-the-art products and solutions that meet all their call accounting needs.

Alyssa Hansen-Regier, Media Relations
Hansen Software
877-795-2274
alyssa@hansensoftware.com

News Releases