When it comes to retirement homes RIF cards are used to open doors and allow access or disallow access. As well, RIF tags are used to know a patients location. We worked together with one of our phone vendors to have the tracking system send out data to our call management software. Hansen Software then analyzed this data and are pleased to announce that we have created reporting based on this information!

This allows our CASH+ call accounting software to send out reports on how long someone is in a given location. If a patient got into an area they are not allowed to be in, this will notify of that. Furthermore, all the staff have RIF tags on them and Hansen Software developed reporting that allow us to have an automatic, virtual time clock within the call tracking software. When they get on site the RIF tag is seen and when they leave the tag is no longer visible. We took the start and end times to know how long that person was on shift.

To find out more about this new reporting module please contact Hansen Software – 1.877.795.2274.

News Releases

Merry Christmas from Hansen Software Corporation

 We hope each have a lovely holiday season ahead filled with happiness and meaning. We wish you happy holidays.

During the holiday season Hansen Software will be open as follows:

December 24th – 7:00 am to 12:00 pm

December 27th – CLOSED

December 28th to 30th – 7:00 am to 4:30 pm (regular hours)

December 31st – 7:00 am to 12:00 pm

January 3rd – CLOSED

As always our emergency technical support will still be available 24/7 and can be reached at 1.877.795.2274. We can also be reached via email as follows:

For Sales Support: sales@hansensoftware.com

For Technical Support: support@hansensoftware.com

HAPPY HOLIDAYS FROM THE STAFF AT HANSEN SOFTWARE!

General Feedback, News Releases

Hansen Software Corporation is participating this year in several charites and acts of service contributions in their community. Some of our contributions have been to places such as Central Okanagan Hospice Association, Fireman’s Charity and Heart Fund.

A winter clothing drive has been established and proved to be very successful so far. An entire truck load of clothing for the homeless has been handed out and donated to the local Gospel Mission. There is one more truck load ready to go as well. In addition, staff and family of Hansen Software Corporation are participating in two days of service. The first being working in the kitchen at the local Gospel Mission to prepare a sit down Christmas Dinner for the regulars of the Mission. The second day will be working with the local Food Bank to distribute food hampers to families in need this holiday season.

General Feedback, News Releases

Tired of obsolete software
Tired of poor technical support
Tired of not getting updated area codes
Tired of fighting with hard to use software
Tired of expensive support and update costs

 Hansen Software Corporation is pleased to announce a tremendous cost savings to customers wanting to replace their existing call accounting software. Our goal is to help customers replace their old legacy software or perhaps reduce their annual maintenance fees. 

Look no further. You can trade in your old software and we will give you new state of the art CASH+ software FREE.

 Obviously there are some rules.

1. You must be able to prove that you have call accounting software already. (we can do this in a variety of ways)
2.  Purchase our Total Care Support Package (The cost is based on the total number of extensions on your phone system)

One year of Total Care Support Package includes: (TCP)

Installation Assistance (Remotely if Internet Access Available)

Unlimited Training for anyone with the company 24/7 support for technical emergencies

Toll Free telephone number for support or training Remote Online Training, Support or Upgrade Assistance

Semi Annual Software Updates
- Automatic Maintenance Routine
- Product Enhancements
- Area Code Updates
- Additional Reports
- New Telephone System Additions
- Microsoft Windows Compatibility Upgrades

PRICING INFORMATION

Call now to trade up to CASH+ today! ( Yes, our turnaround can be that fast )

General Feedback, Hotel Call Accounting, News Releases

Hansen Software Corporation is pleased to announce the signing of a distribution contract with BestNET. BestNET is the distribution arm of Best Western International. Best Western International is the largest hotel chain in the world.  CASH+ is the only software based call accounting system that is endorsed by BestNET. We are compatible with all of the Best Western two-way PM Systems. You can trade in your old call accounting solution and we will give you new state of the art CASH+ Call Accounting Software FREE. You must however purchase of our Total Care Package subscription! Contact Hansen Software or BestNet to get your competitive trade in pricing now!

General Feedback, Hotel Call Accounting, News Releases

Hansen Software Corporation now has industry specific brochures available on the features of CASH+ and how call management software can benefit each industry!

Check out our website to find PDF versions of all the brochures:

Business Office Call Accounting Software

Cities and Government Call Accounting Software

Convention Center Call Accounting Software

Education Call Accounting Software

Hospital Call Accounting Software

Law Office Call Accounting Software

Media Call Accounting Software

Medical and Dental Offices Call Accounting Software

Multi-tenant Call Accounting Software

Retirement Call Accounting Software

Sales Call Accounting Software

To learn more about CASH+ Call Accounting and how it can benefit you contact Hansen Software at 1.877.795.2274!

General Feedback, News Releases

Hansen Software Corporation, a leading call accounting software manufacturer is excited to announce their CASH+ Coster, used to process raw SMDR data, is now available as a service for many telephone systems with new ones being added every week!

What is a Service?
A service is a method to run a program independently of human inputs. Users aren’t required to turn Services on; they start the moment the computer is powered up. Users can’t turn services off.

A Service allows a computer program to run without requiring a user to turn it on, and it cannot be shut off. It simply runs invisible to the user and processes  the data so long as the computer is turned on. The computer doesn’t even have to be logged on! This new feature makes CASH+ a leader in the Call Management industry.

Furthermore, Services have an added security benefit. If you have the collection and processing service running on a server machine you don’t need to log the server in. This provides an added layer of security for network administrators.

Existing and new users can take advantage of this exciting new feature at any time. Existing clients with a support package can contact Hansen Software at 1.877.795.2274 for an upgrade or wait until your next scheduled upgrade. New users will receive this benefit automatically when they are installed.

General Feedback, Hotel Call Accounting, News Releases, Specs & Technical Discussions

Hansen Software’s CASH+ Call Accounting has completed IP interface certification process with micros/Fidelio.  We are very pleased to work with micros/Fidelio in order to provide hospitality customers with a much needed solution. We now can connect our call tracking software and their PM software Opera and Opera Express via IP. We still support RS-232 for those clients currently using CASH+ and Opera. All new installations will use the IP interface.  No more cables or comports required. Yeah!

General Feedback, Hotel Call Accounting, News Releases, Specs & Technical Discussions

CASH+ is an Avaya DevConnect Partner! Nortel resellers can sell CASH+ with confidence.

CASH+ Call Accounting is compatible on all Nortel products and Avaya products!

With the change in hands of the Nortel Channel to the Avaya brand many CASH+ Call Accounting resellers are left wondering if our program is compatible with the Avaya suite of phone systems. 

CASH+ Call Accounting has been an Avaya DevConnect Partner for some time and has certification of compatibility on two of Avaya’s main phone systems. With the new changes between Nortel & Avaya, many of you may be starting to look at selling the Avaya suite of products. You have currently been selling or have sold in the past, the CASH+ Call Accounting software for you Nortel Systems.

 For the Avaya Systems you can also consider the CASH+ software as it is also certified by Avaya through the DevConnect program. Attached you will find a  link to the Avaya website which shows that CASH+ has in fact gone through the DevConnect certification process.

 Craig Hansen President of Hansen Software Corp. states “We believe the benefit of Avaya compliance to business customers will help them incorporate new technology easily and cost-effectively. This uncovers new possibilities for getting more out of their communications infrastructure. These innovations are realized by having open, standards-based platforms.”

One of the companies benefiting from the interoperability of Hansen Software and Avaya solutions is Shannex Health Care. Its services include community home care, independent and assisted living and licensed long-term care in locations throughout the Maritimes. Shannex has eight locations with approximately 700 extensions and continues to bring on new locations with CASH+ Call Accounting.

CASH+ Call Accounting Software integrated with Avaya Communications Manager provides Shannex with detailed reports that help them bill their residents and monitor call activity.

“At Shannex, we are committed to providing service excellence and respecting clients as individuals. We believe our caring and capable employees continue to be the foundation of our organization. We have been using CASH+ for the last eight years to facilitate the billing of long distance calls to our residents and for call logging. We have been very happy with the service we receive from Hansen Software as they are friendly, knowledgeable and a leader in their field, “said Theresa Strickland, Network Administrator, IT Department, Shannex Health Care.”

Hansen Software Corp. is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.  

As a Gold/Platinum member of the program, Hansen Software Corp. is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J.  There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant.  Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.   

“By offering compliance testing to the many innovative companies like Hansen Software Corp. who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya.  “They are able to use Unified Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.”

 http://www.avaya.com/gcm/master-usa/en-us/corporate/pressroom/pressreleases/2008/pr-080325a.htm   

 Hansen Software leading the industry is releasing CASH+ Call Accounting with Service for IP capabilities on February 16^th, 2009. Existing and new users can take advantage of this exciting new feature at that time. Existing clients with a support package can contact Hansen Software for an upgrade or wait until your next scheduled upgrade. New users will receive this benefit automatically when they are installed.

About Hansen Software Corporation
For over 15 years Hansen Software Corporation’s (HSC) success has been built on a simple company philosophy of excellent products, quality service and unparalleled technical support. CASH+ Call Accounting products reflect this commitment. At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers. HSC is committed to ongoing research and development. This combined with our willingness to listen to our customers has propelled us to provide state-of-the-art products and solutions that meet all their call accounting needs.

Alyssa Hansen-Regier, Media Relations
Hansen Software
877-795-2274
alyssa@hansensoftware.com

News Releases

Posted: March 4, 2009

Kelowna, British Columbia Canada — Hansen Software Corporation, a leading call accounting manufacturer today announced that its CASH+ Call Accounting software is compliant with key Avaya Communications Manager solutions from Avaya, a leading global provider of business communications applications, systems and services. 

CASH+ Call Accounting software helps businesses recover or create revenue. The application now is compliance-tested by Avaya for compatibility with Avaya Communications Manager.

Craig Hansen President of Hansen Software Corp. states “We believe the benefit of Avaya compliance to business customers will help them incorporate new technology easily and cost-effectively. This uncovers new possibilities for getting more out of their communications infrastructure. These innovations are realized by having open, standards-based platforms.”

One of the companies benefiting from the interoperability of Hansen Software and Avaya solutions is Shannex Health Care. Its services include community home care, independent and assisted living and licensed long-term care in locations throughout the Maritimes. Shannex has eight locations with approximately 700 extensions and continues to bring on new locations with CASH+ Call Accounting.

CASH+ Call Accounting Software integrated with Avaya Communications Manager provides Shannex with detailed reports that help them bill their residents and monitor call activity.

“At Shannex, we are committed to providing service excellence and respecting clients as individuals. We believe our caring and capable employees continue to be the foundation of our organization. We have been using CASH+ for the last eight years to facilitate the billing of long distance calls to our residents and for call logging. We have been very happy with the service we receive from Hansen Software as they are friendly, knowledgeable and a leader in their field, “said Theresa Strickland, Network Administrator, IT Department, Shannex Health Care.”

Hansen Software Corp. is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.  

As a Gold/Platinum member of the program, Hansen Software Corp. is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J.  There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant.  Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.  

“By offering compliance testing to the many innovative companies like Hansen Software Corp. who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya.  “They are able to use Unified Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.”

About Avaya

Avaya is a global leader in enterprise communications systems.  The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world.  Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.  For more information please visit www.avaya.com.  For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.

About Hansen Software Corporation

For over 15 years Hansen Software Corporation’s (HSC) success has been built on a simple company philosophy of excellent products, quality service and unparalleled technical support. CASH+ Call Accounting products reflect this commitment.

At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers. HSC is committed to ongoing research and development. This combined with our willingness to listen to our customers has propelled us to provide state-of-the-art products and solutions that meet all their call accounting needs.

Alyssa Hansen-Regier, Media Relations
Hansen Software
877-795-2274
alyssa@hansensoftware.com

News Releases