Hansen Software Corporation would like to take this time to thank all of you for your kind words and support during this time. We are still currently evacuated from our office with the cause of the fire undeterminable at this point.
We are currently open for business as usual however when you call in you will have to leave a voicemail message and we will call you back promptly as we are currently working remotely until such time that we are allowed back in the building.
To reach Hansen Software call 1.877.795.2274 and press 5.
Alternately, please feel free to email us as we do access to email.
Craig Hansen – President – craig@hansensoftware.com
Natasha Nicholls – Director of Operations - natasha@hansensoftware.com
Tyrel Hansen – Director of Technical Support – tyrel@hansensoftware.com
Thank you again for your understanding during this time. We hope to be back up and running from the office in the next couple weeks.
General Feedback
If you are attempting to contact Hansen Software Corporation at this time and are having trouble getting through please bear with us. A massive fire has torn through the office building last night (Aug 1st). We are working to figure out a solution to get everything back online ASAP. We apologize for the inconvenience and are working to get the phone system rerouted to staff cell phones. It looks as though our offices have been spared from the fire but we are unable to gain access to them to determin water or smoke damages. Currently there is no power, no gas, no communications abilities at this time. We thank you for your patience & support at this time and hope to be able to serve you with excellent customer service very soon! We are positive that we will be able to offer services again very soon. You may also attempt emailing sales@hansensoftware.com or craig@hansensoftware.com or alyssa@hansensoftware or tyrel@hansensoftware.com as each of these address are accessable remotely and we are watching for incoming mail if you require our assistance immediately today.
http://gallery.castanet.net/albums/2010/July/StewartCentreFire/PennySmith004.jpg.html
http://www.castanet.net/news/Kelowna/56075/Stewart-Centre-up-in-flames-Update
Thank You,
Alyssa, Tyrel & Craig Hansen and the entire team at Hansen Software Corporation
General Feedback