“Under-achieving employees can really lay a licking on your corporate bottom line.”
Just ask entrepreneur Craig Hansen – he’s been there. As the former operator of a heavy-duty equipment dealership, Hansen remembers wading through 400-page monthly telephone bills.
“We had phones all over the place and my bills were coming in around $3,500 a month. I’m trying to figure out who’s making all these calls but I had no idea,” he recalls.
Hansen became so exasperated that he started researching the issue. Eventually, he found the answer. It’s called CASH+ Call Accounting Software, an amazing product which enables business operators to comprehensively track your company’s phone calls.
How can this software save you money? “Say you’re running a sales organization with 10 people making calls within the city limits – no long distance calls,” Hansen sets up an illustration.
“Unless you’re running our software, you really have no way of tracking exactly what they’re doing. You just assume they’re making calls. Our software tracks the phone number of every local and long distance call, as well as how long your staffer spent on the phone. One person might make 40 calls a day, compared to 20 for his colleague. But if 29 of those 40 calls are of a personal nature, you’re dealing with a situation of misuse and abuse,” he says.
Hansen’s product has been well-received throughout North America, earning the enthusiastic endorsement of legal offices, municipalities and major hotel chains, including Best Western International, plus a broad range of large and small businesses.
“Most of our clients are interested in tracking productivity, misuse and/or abuse. However, a significant percentage also wish to monitor their business’s usage of lines. This is useful in determining if you are paying for too many unused lines or if you do not have enough.
“There are also organizations such as law firms that wish to bill back their long-distance phone calls to a client,” says Hansen, who proudly includes Trans-Canada Pipelines Ltd. and ADT Security Services among his long list of satisfied customers.
Developed and manufactured by Hansen Software Corp. of Kelowna, CASH+ Call Accounting Software is a Windows-based, fully-featured management program that builds customized call-costing tables, reports and interfaces to suit specific customer needs. After all, telephone usage costs represent one of the largest monthly expenses for any organization. It also represents a cost that has traditionally been difficult to control.
When you install CASH+ Call Accounting Software, you take back that control. “For example, if you travel a lot, you don’t know what’s going on back at the office,” Hansen explains. “With our software, you can arrange to have your reports emailed to you every day. That way, you can see all the numbers, right there in your hotel room.”
CASH+ Call Accounting Software allows you to log the number, date and time of day for every call, incoming or outgoing. It records which telephone line was used, as well as the length and cost of each call.
There are plenty of excellent reasons to choose CASH+ Call Accounting Software:
Ease of installation: Hansen’s team takes care of the entire process, installing the program via Internet. The whole process takes no more than half an hour.
Training: Hansen’s technicians walk you through the workings of the program, again via an Internet hookup. CASH+ is so simple to use you’ll be up to speed in no time.
Top-of-the-line technical support: A year’s free support is part of the package when you add CASH+ Call Accounting Software to your office mix. Hansen’s head office offers full 24/7 support. That means no offshore call centres and NO unanswered calls.
Satisfied customers are happy to testify to the efficiency of CASH+ Call Acounting Software.
“Trying to switch over a major part of interfaced software can normally be a very time consuming and tedious job,” says Trevor Raynsford, general manager of a Port Elgin motel. “However, the friendly people at Hansen Software made this experience painless and seamless from start to finish.”
That kind of exemplary customer service is characteristic of the people bringing you CASH+ Call Accounting Software. “We believe we care more. We’re not just working for wages, we built this company – and this product – from the ground up,” says Hansen who invites you to visit http://www.hansensoftware.com/ for more information.
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