Posted: 19-Nov-2008

KELOWNA, British Columbia Canada – Hansen Software Corporation, a leading call accounting software manufacturer introduces CASH+ Lite for hotels. CASH+ Lite is in response to feedback from the hotel industry over the past several years. CASH+ Lite is a cost effective route for hotels to implement. With the same great Hansen Software team behind the product, confidence can still be had in the great customer care that goes along with the new product. CASH+ Lite is compatible with popular telephone and property management systems on the market to date. It also contains all hotel reports. The call alerts for 911 and data collection are still included, the scheduled reporting functionality is still included, so you can have your night audit report arrive to a printer every day on a pre determined schedule.  CASH+Lite comes with online installation, setup and training. After CASH+ Lite is installed and ready to go it includes 30 days of unlimited training & support!

Increase room occupancy with CASH+

By using the one of a kind “Room Manager” tool, only found within the CASH+ Call accounting software, you can offer your guests any number of free long distance minutes per day included with their stay. Attracting more guests and providing motivation for return visits to your property because of the extra’s they receive when staying with you.  Whether you offer free long distance with a standard room or whether you offer the service to VIP or card holder visitors, use your CASH+ Call Accounting “Room Manager” to set your property apart from the others and increase occupancy.

Pass on the Savings…with call accounting a property has the power to offer very competitive per minute rates to its guest. With long distance being much less expensive than in years past it makes sense to pass this service onto your guest as well. Unfortunately most guests still assume that hotels do not offer reasonable long distance rates. In the past, hotels would charge very high per minute rates to its guests and therefore today’s travellers still have this pre-conceived belief. This is why most guests do not use hotel phones and continue to use their cell phones. Even with their cell phones higher long distance rates and the extremely high costs for browsing they still believe it is more cost effective for them to use their cell phones.

Advertise Your Services…Be sure to indicate to each guest as they check in that you are different, encourage them to use the phone by announcing to them the free long distance they will receive with the room in addition to the excellent rate you offer them should they exceed their free minutes. Providing clearly marked rate cards in the room will share this message too.

Being able to offer some savings in today’s market will show that you are concerned with your guests overall needs and customer service experience while staying at your hotel. Remember, everyone would prefer to save money than not, especially in the economic times of today.

Hotel Call Accounting

Posted: March 4, 2009

Kelowna, British Columbia Canada — Hansen Software Corporation, a leading call accounting manufacturer today announced that its CASH+ Call Accounting software is compliant with key Avaya Communications Manager solutions from Avaya, a leading global provider of business communications applications, systems and services. 

CASH+ Call Accounting software helps businesses recover or create revenue. The application now is compliance-tested by Avaya for compatibility with Avaya Communications Manager.

Craig Hansen President of Hansen Software Corp. states “We believe the benefit of Avaya compliance to business customers will help them incorporate new technology easily and cost-effectively. This uncovers new possibilities for getting more out of their communications infrastructure. These innovations are realized by having open, standards-based platforms.”

One of the companies benefiting from the interoperability of Hansen Software and Avaya solutions is Shannex Health Care. Its services include community home care, independent and assisted living and licensed long-term care in locations throughout the Maritimes. Shannex has eight locations with approximately 700 extensions and continues to bring on new locations with CASH+ Call Accounting.

CASH+ Call Accounting Software integrated with Avaya Communications Manager provides Shannex with detailed reports that help them bill their residents and monitor call activity.

“At Shannex, we are committed to providing service excellence and respecting clients as individuals. We believe our caring and capable employees continue to be the foundation of our organization. We have been using CASH+ for the last eight years to facilitate the billing of long distance calls to our residents and for call logging. We have been very happy with the service we receive from Hansen Software as they are friendly, knowledgeable and a leader in their field, “said Theresa Strickland, Network Administrator, IT Department, Shannex Health Care.”

Hansen Software Corp. is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.  

As a Gold/Platinum member of the program, Hansen Software Corp. is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J.  There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant.  Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.  

“By offering compliance testing to the many innovative companies like Hansen Software Corp. who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya.  “They are able to use Unified Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.”

About Avaya

Avaya is a global leader in enterprise communications systems.  The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world.  Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.  For more information please visit www.avaya.com.  For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.

About Hansen Software Corporation

For over 15 years Hansen Software Corporation’s (HSC) success has been built on a simple company philosophy of excellent products, quality service and unparalleled technical support. CASH+ Call Accounting products reflect this commitment.

At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers. HSC is committed to ongoing research and development. This combined with our willingness to listen to our customers has propelled us to provide state-of-the-art products and solutions that meet all their call accounting needs.

Alyssa Hansen-Regier, Media Relations
Hansen Software
877-795-2274
alyssa@hansensoftware.com

News Releases

Posted: 7-Jan-2009

KELOWNA, British Columbia Canada – Hansen Software Corporation, a leading call accounting software manufacturer is excited to announce their CASH Log data collector is being released as a service February 16^th 2009!

What is a Service?
A service is a method to run a program independently of human inputs. Users aren’t required to turn Services on; they start the moment the computer is powered up. Users can’t turn services off.

Collecting call data from your phone switch is the most important aspect of Call Accounting. Without the data no reports can be generated. When the data collecting program is turned off accidently or the computer is logged off, you lose your data for the time that it’s down. Sometimes this can be hours other times days. Maintaining your collection system is vital. A Service allows a computer program to run without requiring a user to turn it on, and it cannot be shut off. It simply runs invisible to the user and collects the data so long as the computer is turned on. The computer doesn’t even have to be logged on! This new feature makes CASH a leader in the Call Accounting industry.

Furthermore, Services have an added security benefit. If you have the collection service running on a server machine you don’t need to log the server in. This provides an added layer of security for network administrators.

Hansen Software leading the industry is releasing CASH+ Call Accounting with Service for IP capabilities on February 16^th, 2009. Existing and new users can take advantage of this exciting new feature at that time. Existing clients with a support package can contact Hansen Software for an upgrade or wait until your next scheduled upgrade. New users will receive this benefit automatically when they are installed.

About Hansen Software Corporation
For over 15 years Hansen Software Corporation’s (HSC) success has been built on a simple company philosophy of excellent products, quality service and unparalleled technical support. CASH+ Call Accounting products reflect this commitment. At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers. HSC is committed to ongoing research and development. This combined with our willingness to listen to our customers has propelled us to provide state-of-the-art products and solutions that meet all their call accounting needs.

Alyssa Hansen-Regier, Media Relations
Hansen Software
877-795-2274
alyssa@hansensoftware.com

News Releases

CASH+ Call Accounting is available for purchase through our dealer channel or directly from Hansen Software.

KELOWNA, British Columbia Canada – Hansen Software Corporation, a leading call accounting software manufacturer is excited to announce their CASH+ Call Accounting now interfaces to Cisco’s UC500 phone switch. Hansen Software will soon undergo development to interface with the remaining Cisco PBX product line.

Doing extensive testing and development with a Hansen Software end user we were able to successfully collect data from the Cisco UC500 PBX and filter that data into the CASH+ Call Accounting software package. We are pleased to announce that we are ready to roll out CASH+ for any Cisco UC500 users.

Testing and development has already been scheduled for several more PBXs that Cisco carries. We are very confident and excited that we will be able those clients interoperability with CASH+ in the near future.

About Hansen Software Corporation
For over 15 years Hansen Software Corporation’s (HSC) success has been built on a simple company philosophy of excellent products, quality service and unparalleled technical support. CASH+ Call Accounting products reflect this commitment. At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers. HSC is committed to ongoing research and development. This combined with our willingness to listen to our customers has propelled us to provide state-of-the-art products and solutions that meet all their call accounting needs.

Alyssa Hansen-Regier, Media Relations
Hansen Software
877-795-2274
alyssa@hansensoftware.com

News Releases

How CASH+ Call Accounting can help mitigate the tough times coming…

Posted: 22-Dec-2008

KELOWNA, British Columbia Canada – Hansen Software Corporation explains how monitoring staffing and productivity can assist in making educated decisions for your businesses success during times of uncertainty.

The Big Picture?

During the economic stagnation of North America at this time it is a true and unpleasant reality that many businesses will be looking for ways to cut back on costs. Without cutting back and creative cost saving strategies, most business may not make it through. For many the most effective means of cutting costs is by cutting the amount of money needed to run the business. This often translates into lowering the amount of money spent on wages. Layoffs and other re structuring is not a job that is taken lightly. The process in which business decide how many and who to lay off may not always result in the success of the business.

How does management determine who to layoff and how many people or jobs? How do they know they are selecting wisely and ultimately protecting the businesses survival through to the better times?

How can CASH+ help with these decisions?

CASH+ Call Accounting Software will allow business owners and managers to determine who to keep and in turn that will answer how many people to keep. The report available will tell management who their most productive employees are currently. The reports will also allow them to see if those top producers have room to improve. By maximizing the people that you choose to keep in the business management can successfully continue business with a lower number of staff. Translating into less money spent in wages. Even with a small wage increase for the top producers, to ensure they are on team and working to their full capacity businesses can still save money in wages of employees that they won’t be needing.

Without statistical reporting capabilities you may not be making the right decision regarding keeping the right people or the right number of staff. CASH+ can support management with the difficult choices that will have to be made this year for millions of businesses.

Are there other ways CASH+ Can Help?

Another way that CASH+ reports can assist with lowering costs is by determining line utilization. The line & traffic reports will help determine if businesses are paying for too many lines every month and how many they can go down to. In addition, if there were some layoffs the number of lines necessary will again drop. Lines can cost thirty to fifty dollars per one line, per month. If you could determine that 5 of your lines were not being used this could translate to a cost savings of $250 a month or $3000 a year. CASH+ Call Accounting reports can assist in determining the right course of action regarding lines for the business.

About Hansen Software Corporation
For over 15 years Hansen Software Corporation’s (HSC) success has been built on a simple company philosophy of excellent products, quality service and unparalleled technical support. CASH+ Call Accounting products reflect this commitment. At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers. HSC is committed to ongoing research and development. This combined with our willingness to listen to our customers has propelled us to provide state-of-the-art products and solutions that meet all their call accounting needs.

Alyssa Hansen-Regier, Media Relations
Hansen Software
877-795-2274
alyssa@hansensoftware.com

The Economic Condition? & CASH+

Posted: 1-Dec-2008

KELOWNA, British Columbia Canada – Hansen Software Corporation, a leading call accounting software manufacturer is exciting to be coming into its third year as a Mitel CommSource vendor!

What is CommSource?
CommSource is where the Mitel and Inter-Tel partners purchase all their peripheral products, solutions and services. In order to be listed in their internal products price list you must be a preferred vendor and your products must undergo extensive testing by the manufacturer to become a preferred vendor. The partners are then provided very competitive pricing by purchasing through CommSource.

Hansen Software Corp has both the full CASH+ Call Accounting and the CASH+ Lite for hotels available through CommSource for purchase. Their clients still receive the same fantastic customer care & service as anyone else direct from Hansen Software.  In addition the pricing is very competitive for the Partners if they purchase through CommSource so they can pass on further savings to their clients.

Hansen Software support the CommSource partner by offering sales assistance from the beginning to the end. Brochures, information booklets by industry are available complimentary either in hard copy of PDF. In addition we will do one on one online Webinar’s with their clients to directly present the CASH+ Call Accounting software to them and make sure it is the best solution for them. The partners no longer have be concerned that they don’t know every little detail and feature of the CASH+ product because the sales team and Hansen Software will do the sales presentation for them and offer follow up calls. Once the software has been purchased, HSC will remotely install the software, train the client on the software, and setup & train their clients and follow up throughout the year to offer assistance. The CASH+ clients will have unlimited direct support to Hansen Software for a year.  Or as common with Mitel partners, they will sell 5 years of support up front!

Since Hansen Software Corp has achieved its position as a Vendor we have made many relationships with quality companies. The high calibre of people and companies that sell Mitel or Inter-Tel products that we have had the opportunity to work with has been a very refreshing and encouraging experience! We are very happy to be an endorsed vendor with this organization and look forward to many more years growing this relationship even further. We look forward to the next Convention in Arizona this summer!

http://www.mitel.com/DocController?documentId=26192&c=26189&sc=-1

About Hansen Software Corporation
For over 15 years Hansen Software Corporation’s (HSC) success has been built on a simple company philosophy of excellent products, quality service and unparalleled technical support. CASH+ Call Accounting products reflect this commitment. At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers. HSC is committed to ongoing research and development. This combined with our willingness to listen to our customers has propelled us to provide state-of-the-art products and solutions that meet all their call accounting needs.

Alyssa Hansen-Regier, Media Relations
Hansen Software
877-795-2274
alyssa@hansensoftware.com

News Releases