Hansen Software Corporation would like to take this time to thank all of you for your kind words and support during this time. We are still currently evacuated from our office with the cause of the fire undeterminable at this point.
We are currently open for business as usual however when you call in you will have to leave a voicemail message and we will call you back promptly as we are currently working remotely until such time that we are allowed back in the building.
To reach Hansen Software call 1.877.795.2274 and press 5.
Alternately, please feel free to email us as we do access to email.
Craig Hansen – President – craig@hansensoftware.com
Natasha Nicholls – Director of Operations - natasha@hansensoftware.com
Tyrel Hansen – Director of Technical Support – tyrel@hansensoftware.com
Thank you again for your understanding during this time. We hope to be back up and running from the office in the next couple weeks.
General Feedback
If you are attempting to contact Hansen Software Corporation at this time and are having trouble getting through please bear with us. A massive fire has torn through the office building last night (Aug 1st). We are working to figure out a solution to get everything back online ASAP. We apologize for the inconvenience and are working to get the phone system rerouted to staff cell phones. It looks as though our offices have been spared from the fire but we are unable to gain access to them to determin water or smoke damages. Currently there is no power, no gas, no communications abilities at this time. We thank you for your patience & support at this time and hope to be able to serve you with excellent customer service very soon! We are positive that we will be able to offer services again very soon. You may also attempt emailing sales@hansensoftware.com or craig@hansensoftware.com or alyssa@hansensoftware or tyrel@hansensoftware.com as each of these address are accessable remotely and we are watching for incoming mail if you require our assistance immediately today.
http://gallery.castanet.net/albums/2010/July/StewartCentreFire/PennySmith004.jpg.html
http://www.castanet.net/news/Kelowna/56075/Stewart-Centre-up-in-flames-Update
Thank You,
Alyssa, Tyrel & Craig Hansen and the entire team at Hansen Software Corporation
General Feedback
Hansen Software Corporation is working hard at building its CASH+ Call Accounting Toll Fraud Module.
What is Toll Fraud:
Toll fraud is when people break in to your PBX, using Direct Inward System Access (DISA), remote access and maintenance ports, or modems and place calls as though they originated from your system. They also break into your voicemail system and take over mailboxes, and/or steal long distance by obtaining an outside line, or by programming mailboxes to accept third party billed calls. In other instances, they use your toll free numbers to make calls that you didn’t intend to or want to pay for. Also, they bill international calls to your telephone number by employing a third number billing scam.
Triggers of Toll Fraud:
- Heavy call volume on nights, weekends and holidays
- Unusual amount of short duration calls
- Long distance calls exceeding more than $500, $1500, etc.
- Use of 911, 411, 555-1212 calls and 900 calls
- Calls exceeding a specific length (longest calls)
- Trunk to trunk calls
- Increase in toll free traffic
- Toll calls originating from voicemail lines
The best and sure-fire way to make sure you do not become a victim of Toll Fraud is to contact Hansen Software and ask how their CASH+ Call Management solution can help catch Toll Fraud within your organization today!
Contact Hansen Software at 1.877.795.2274 to obtain more information.
General Feedback
Hansen Software Corporation is pleased to announce the signing of a distribution contract with BestNET. BestNET is the distribution arm of Best Western International. Best Western International is the largest hotel chain in the world. CASH+ is the only software based call accounting system that is endorsed by BestNET. We are compatible with all of the Best Western two-way PM Systems. You can trade in your old call accounting solution and we will give you new state of the art CASH+ Call Accounting Software FREE. You must however purchase of our Total Care Package subscription! Contact Hansen Software or BestNet to get your competitive trade in pricing now!
General Feedback, Hotel Call Accounting, News Releases
Hansen Software Corporation, a leading call accounting software manufacturer is excited to announce their CASH+ Coster, used to process raw SMDR data, is now available as a service for many telephone systems with new ones being added every week!
What is a Service?
A service is a method to run a program independently of human inputs. Users aren’t required to turn Services on; they start the moment the computer is powered up. Users can’t turn services off.
A Service allows a computer program to run without requiring a user to turn it on, and it cannot be shut off. It simply runs invisible to the user and processes the data so long as the computer is turned on. The computer doesn’t even have to be logged on! This new feature makes CASH+ a leader in the Call Management industry.
Furthermore, Services have an added security benefit. If you have the collection and processing service running on a server machine you don’t need to log the server in. This provides an added layer of security for network administrators.
Existing and new users can take advantage of this exciting new feature at any time. Existing clients with a support package can contact Hansen Software at 1.877.795.2274 for an upgrade or wait until your next scheduled upgrade. New users will receive this benefit automatically when they are installed.
General Feedback, Hotel Call Accounting, News Releases, Specs & Technical Discussions
Hansen Software’s CASH+ Call Accounting has completed IP interface certification process with micros/Fidelio. We are very pleased to work with micros/Fidelio in order to provide hospitality customers with a much needed solution. We now can connect our call tracking software and their PM software Opera and Opera Express via IP. We still support RS-232 for those clients currently using CASH+ and Opera. All new installations will use the IP interface. No more cables or comports required. Yeah!
General Feedback, Hotel Call Accounting, News Releases, Specs & Technical Discussions
Hansen Software Corporation introduces video’s tutorial of the CASH+ Call Accounting software on our website and on You Tube! These video’s are to assist with existing CASH+ call accounting customers as well as people who are learning about what call accounting software is.
Check out the You Tube Site itself or check out our website for the videos and proper introductions and explainations on each video!
http://www.hansensoftware.com/CallAccountingVideos/
http://www.youtube.com/user/CallAccounting
Either way, CASH+ Call Acccounting is always finding ways to educate and share information on how call accounting software can be used in a wide variety of businesses!
General Feedback
We are pleased to inform you that Hansen Software Corporation has been accepted into the Cisco Developer Network (CDN).
Cisco and Hansen Software Corporation will work together under Cisco Interoperability Verification Testing (IVT) for Cisco CM 7, 8 and UCCMe.
Interoperability Verification Testing (IVT) program objective is to provide a verification that the registered Developer’s product (CASH+ Call Accounting) meet four specific criteria set out by Cisco.
Hansen Software Corporation is very pleased with its decesion to join the Cisco Developer Network Program. CASH+ Call Accounting is already compatible with the Cisco product however it is always preferrable to go through the correct certification processes in order to gain strength as a vendor in the call accounting software industry today.
At the end of this process CASH+ Call Accounting software will successfully integrate and scale as defined by Cisco design guides and Developer’s product specifications. CASH+ Call Accounting will also install and functionally operate/perform as indicated in collateral and specifications. This process will also prove that CASH+ Call Accounting Reporting Software can integrate successfully with Cisco products while not adversely affecting Cisco product operation or the integrated solution.
General Feedback
As was in the past, CASH+ Call Accounting software is still and will continue to be compatible with all Nortel and Avaya products. All older products are still supported as well, from Lucent to Norstar!
Companies using Avaya, Nortel or any other make of phone system can use CASH+ Call Accounting to generate a wide variety of reports. CASH+ Call Accounting software is compatible with IP connection phone system as well as the traditional serial connection.
CASH+ Call Accounting was a Nortel Development Partner for many years and is still an Avaya DevConnect partner, and so continues this relationship.
Don’t forget, not only is CASH+ Call Accounting compatible with every phone system on the market to date, it is also compatible with almost every property management system, accounting and law packages. CASH+ Call Accounting will automatically export the proper information via interface to these products to streamline your solutions.
General Feedback
