Benefits Of Cash+ Call Accounting

  • Productivity

    70% of our users monitor productivity as well as misuse and abuse of their phone lines. Sales organizations are a good example of this.

  • Cost Recovery

    1% of our users bill back phone usage. Law firms are a good example of this.

  • Customer Care

    4% of our users run traffic reports to ensure customer care standards are met, however, this is an added benefit for every user of CASH+.

  • Revenue Generation

    25% of our users track call costs to generate revenue. Long term care facilities are a good example of this.

Benefits Of Cash+ Call Recording

  • Quality Control

    Monitor the quality of calls to ensure that every agent is being professional and meeting customer service standards.

  • Performance Review

    Call Records can be analyzed to improve agent performance and share relevant information with colleagues.

  • Compliance

    Many organizations are required to comply with regulatory requirements regarding sensitive information.

  • Dispute Resolution

    If issues arise between an agent and a client, the call records can be easily extracted and reviewed to resolve the dispute.

Need to boost:

  • Productivity
  • Efficiency
  • Performance
  • Quality
  • Customer Care
  • Revenue Generation

Find the right solution for your specific business needs:

explore how cash+ can work for your business